Terms and Conditions

Effective Date: 03/20/2018 Last Updated: 09/11/2026

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE.

Your access to and use of this website (the “Website”) is subject to the following terms of use (“Terms of Use”) and all applicable statutes, regulations, rules, and other laws. By accessing and browsing the Website, you accept and agree to be bound by these Terms of Use. If you do not agree to these Terms of Use, do not use this Website.

The content and information posted on the Website is subject to change without notice. These Terms of Use may be amended or modified at any time without prior notice. You should check this page periodically for any changes. Your continued access to the Website after such changes demonstrates your acceptance of those changes.

1. Permitted Use and Limited License

Subject to these Terms of Use and any other terms and conditions on the Website, Mr Hard Water (the “Company”) hereby grants you a non-exclusive, non-transferable, limited right to access, use, and display the Website and its media, provided that:

  • Informational Use: The material may be used for informational and non-commercial purposes only.
  • No Modifications: Materials may not be modified, distributed, transmitted, or reposted in any way.
  • Brand Protection: No copy is made of any Company trademark or logo apart from the page on which it originally appears.
  • Copyright Notice: Any copy of any portion of the material must include the copyright notice appearing on the Website.

All content, information, media, and materials contained on this Website (“Content”) remain the sole property of the Company, its licensors, and suppliers, and are protected under U.S. and international copyright, trademark, patent, and intellectual property laws.

2. Copyrights and Trademarks

All copyrights and proprietary content on the Website are owned by the Company. Except as expressly set forth in Section 1, no license to download, use, or reproduce any Content or trademarks is granted or implied. You agree not to reproduce, modify, sell, distribute, or create derivative works based on any part of the Website or its Content without prior written consent from Mr Hard Water.

3. Unauthorized Use or Access

While using the Website, you agree to comply with all applicable statutes, rules, and regulations. You shall not:

  • Take any action that interferes with the proper working of the Website or another user’s enjoyment of it.
  • Decompile, reverse engineer, or disassemble any portion of the Website or Content.
  • Insert code, software, or manipulate Content in any way that negatively impacts other users or system security.

4. User Registration and Account Security

When creating an account or registering on the Website, you agree to the following conditions:

  • Email Usage: You may not use an email address that belongs to another person, impersonates someone else, violates intellectual property rights, or is deemed offensive by the Company.
  • Accuracy: All information submitted must be truthful, accurate, current, and complete. Mr Hard Water reserves the right to terminate your account if any provided information is inaccurate or out of date.
  • Account Confidentiality: You are fully responsible for maintaining the confidentiality of your login credentials and for all actions taken under your account. You must notify the Company immediately of any unauthorized use or security breach.

5. Third-Party Links

For convenience, the Website may contain links to third-party websites operated independently of the Company. Mr Hard Water does not control, endorse, or assume responsibility for the content, privacy policies, data collection practices, or accuracy of any third-party sites.

YOUR USE OF THIRD-PARTY WEBSITES AND RESOURCES IS AT YOUR OWN RISK AND SUBJECT TO THE TERMS AND CONDITIONS OF THOSE RESPECTIVE SITES.

6. Product Availability

References to products on the Website do not constitute a binding offer to sell and do not guarantee immediate availability. Inventory estimates are provided for convenience, but stock levels fluctuate daily. If an ordered product becomes sold out before processing, Mr Hard Water will notify you via email, cancel the unfulfillable item, and ensure your credit card is not charged for that item.

7. Order Acceptance and Cancellation

The Company reserves the right, at its sole discretion, to refuse or cancel any order for any reason, including:

  • Limitations on quantities available for purchase.
  • Inaccuracies or errors in product description or pricing details.
  • Identification of credit card or payment authorization issues.

If your order is canceled after your credit card has been charged, Mr Hard Water will promptly issue a full credit to your original payment method.

8. Product Pricing and Typographical Errors

Prices and availability of products listed on the Website are subject to change without notice. In the event a product is listed at an incorrect price due to a typographical or administrative error, Mr Hard Water reserves the right to refuse or cancel any orders placed for that product, regardless of whether the order was confirmed or your credit card was charged. If charged, a prompt credit will be issued upon cancellation.

9. Privacy Policy

Mr Hard Water respects your privacy. We only collect personally identifiable information (such as name, postal address, email address, or transaction details) that you voluntarily submit through product purchases or inquiries. The Company does not automatically gather personally identifiable data without your knowledge.

10. Terms and Conditions of Sale

All product purchases made through the Website are governed by these Terms and Conditions of Sale between the customer (“Purchaser”) and Mr Hard Water (“Seller”):

  • Controlling Terms: These terms take precedence over any buyer terms. Order placement confirms acceptance of these terms.
  • Payment Terms: Payment is due at the time of order placement. Reversals, chargebacks, or unpaid balances accrue interest at 1.5% per month (or the maximum allowed by law).
  • Compliance with Laws: Purchaser agrees to comply with all local, state, federal, and international laws regarding the use and storage of purchased products.
  • Variations: Delivered products are subject to standard commercial variations in weight, color, size, and packaging.
  • Risk of Loss & Shipment: Title and risk of loss pass to the Purchaser upon delivery to the carrier (FOB Seller’s place of business in Arizona).
  • Claims & Inspection: Claims for non-conforming products must be submitted in writing within ten (10) days of defect discovery, and no later than thirty (30) days post-delivery. Failure to provide written notice constitutes a complete waiver of claims. Legal action must commence within six (6) months of delivery.
  • Limitation of Liability: Seller shall not be liable for incidental, indirect, special, or consequential damages (including lost profits or equipment downtime). Seller’s total liability shall not exceed the purchase price of the goods sold.
  • Taxes: Purchaser is responsible for all applicable sales, use, excise, or transaction taxes.
  • Governing Law: Sales are governed by the laws of the State of Arizona. Any legal disputes must be brought in the state or federal courts located in Pima County, Arizona.
  • Attorney Fees: Seller is entitled to recover reasonable legal fees and costs incurred in enforcing its rights under these terms.
  • Returns: All sales are final. Product returns are permitted only under exceptional circumstances at Seller’s sole discretion and are subject to a 25% restocking fee, original invoice verification, and shipping costs.
  • Indemnification: Purchaser agrees to defend, indemnify, and hold harmless Seller and its officers, directors, and employees from any third-party claims or liabilities arising from Purchaser’s use or misuse of the products.
  • Severability: If any provision is deemed unenforceable, remaining provisions remain in full force and effect.
  • Limited Warranty: Seller warrants products match Website descriptions at delivery. Seller’s sole obligation is repair or replacement of non-conforming products within thirty (30) days of delivery. SELLER DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

11. Website Disclaimer and Limitation of Liability

THE WEBSITE AND ALL CONTENTS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. MR HARD WATER DISCLAIMS ALL WARRANTIES, INCLUDING NON-INFRINGEMENT, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE.

MR HARD WATER DOES NOT WARRANT THAT WEBSITE FUNCTIONS WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES. NEITHER THE COMPANY NOR ITS SUPPLIERS SHALL BE LIABLE FOR DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF YOUR USE OF OR INABILITY TO USE THIS WEBSITE. YOUR SOLE REMEDY IS TO DISCONTINUE USING THE WEBSITE.

12. Digital Millennium Copyright Act (DMCA) Notice

If you believe materials hosted on the Website infringe your copyright, please submit a written DMCA notice to our designated Copyright Agent containing:

  1. A physical or electronic signature of the authorized copyright owner.
  2. Description of the copyrighted work claimed to have been infringed.
  3. Specific location/URL of the infringing material on the Website.
  4. Your contact information (address, telephone number, email address).
  5. A statement of good-faith belief that the use is unauthorized.
  6. A statement made under penalty of perjury that the notification details are accurate.

DMCA Designated Contact:

Mr Hard Water

Attn: Legal / Copyright Agent

Pima County, Arizona

13. Jurisdiction and Governing Law

These Terms of Use are governed by and construed in accordance with the laws of the State of Arizona, without giving effect to conflicts of law principles. You expressly consent to exclusive jurisdiction and venue in the state and federal courts located in Pima County, Arizona.